Manage

Policy Updates

• How do I make a change or update to my policy?
• How do I remove waiver of premium from my policy?
• How do I see my policy documents?
• Can I lower the coverage amount of my policy? If so, how?
• Can I cancel my policy?

Claims

• When the insured passes away, how do you file a claim?
• Can only a beneficiary call to submit a claim?
• What happens after you report a claim?
• Is there a chance the life insurance policy won't be paid?
• Are there any policy exclusions?
• How is the payment of a claim handled?

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Beneficiaries

• What is the difference between primary and alternate beneficiaries?
• How do I change my beneficiaries?
• Can I change or add beneficiaries later?