All Frequently Asked Questions

What should I do if I completed the application, but I still haven’t received the eSign email?

Once you submit the application, our system populates all your answers into an e-document for you to easily review and digitally sign.

If you have submitted the application, and have not yet received an email from Haven Life via DocuSign, verify the email address, by following the below steps:

  1. Click on the ‘Resend the eSign email’ link:
  2. Verify that the email address on the screen is correct. Please select the 'Edit' link if you need to make a change.
  3. Enter in account password.
  4. Click on 'Resend To These Emails'.
  5. Check your email account for the eSign email from Haven Life via DocuSign. 

If the email you originally entered was correct, please check your email spam folder. Please contact us if you still did not receive this email.

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