All Frequently Asked Questions

Change Ownership

The owner designation on the policy can be either the insured or the insured's partner, fiancee, or spouse.

The current policy owner would need to complete the Owner Change Request form:

1. Click on "Make Changes" in the Account Center

2. Locate the Owner Change Request Form, and click the link

3. You will be prompted to enter the new owner's name and email address. Once entered, you will be prompted to enter an access code to view the document. Please check your email to obtain the access code, enter into the below field, and click 'Validate'

4. Complete the form via DocuSign, sign, and click 'Finish'

5. The form will be sent to the new owner to provide their personal information, sign, and click 'Finish' to enact the change.

If you prefer to mail/fax the form, you may print it out and once complete, fax it to 1-844-858-3913, or mail to the following address:

Massachusetts Mutual Life Insurance Company

PO Box 305002

Nashville, TN 37230-5002

If you need help or have any questions please feel free to call us at 1-844-768-6774.

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