All Frequently Asked Questions

Change Your Address

The policy owner can either call us at 1-844-768-6774 or simply follow these steps:

1. Click on "Make Changes" in the Account Center

2. Locate the Service Request Form (Mailing Address Change), and click the link

3. You will be prompted to enter an access code to view the document. Please check your email to obtain the access code, enter into the below field, and click 'Validate'

4. Complete the form via DocuSign, sign, and click 'Finish'

If you prefer to mail/fax the form, you may print it out and once complete, fax it to 844-858-3913, or mail to the following address:

Massachusetts Mutual Life Insurance Company

PO Box 305002

Nashville, TN 37230-5002

Please feel free to give us a call at at 1-855-744-2836 if you need help or have any questions.

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