All Frequently Asked Questions

Change Your Beneficiaries

The policy owner would need to complete the Beneficiary Change form:

1. Determine the desired beneficiary designation, and obtain the beneficiary(ies) personal information (full name, SSN, DOB, address, contact number)

2. Click on "Make Changes" in the Account Center

3. You will be prompted to enter an access code to view the document. Please check your email to obtain the access code, enter into the below field, and click 'Validate'

4. Print out a hard copy of the form, fill out, and sign

5. Once completed, you may scan and attach it to the document to submit, fax it to 1-844-858-3913, or mail to the following address:

Massachusetts Mutual Life Insurance Company

PO Box 305002

Nashville, TN 37230-5002

If you need help or have any questions please feel free to call us at 855-744-2836.

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