All Frequently Asked Questions

Can I lower the coverage amount of my policy? If so, how?

As the policy owner, you can lower the face amount of your policy at any time by completing the appropriate Request Form. Please note that you can't increase your coverage amount or change your term length.

To lower your coverage amount:

1. Login and go to your My Account page
2. Locate the necessary Service Request Form (Change Face) and click the link. This will prompt an email to be sent to you.
3. Enter the access code via the email to view the document. Click "Validate"
4. Complete the form via DocuSign, eSign, and click "Finish"

Additionally, some of the other things that can be updated on your policy using Request Forms include: name, change of owner, address, payment information and beneficiary.

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