All Frequently Asked Questions

When the insured passes away, how do you file a claim?

In the event of the insured's death, someone close to the deceased will need to call our policy service center at 1-855-744-2836 to report a claim.

When calling to begin the claims process, it's helpful to have the following information on-hand:
Relationship to the deceased
Personal information about the insured and beneficiary, including Social Security Number and date of death
Policy number
Final death certificate for the insured (the funeral home may be able to provide you with copies of the death certificate)

The claims department will then be notified to send out claim forms and documents for the beneficiary or beneficiaries to fill out and return.